The people behind you
Meet the support behind your business
You run your business independently — but you are never on your own. Behind every agent is a set of dedicated teams focused on onboarding, training, support and technology.
Who supports you
Dedicated teams, one shared goal
Each team plays a specific role in helping you build and run your independent travel business.
Onboarding team
Guides you from accepted application through joining, contract and account setup so you start on the right foot.
Training manager
Owns the academy and helps you build the knowledge and confidence to sell well, from fundamentals to specialisms.
Agent support
Your day-to-day point of contact for questions about tools, bookings and process while you build your business.
Marketing support
Provides templates, campaigns and content so you always have a starting point for reaching customers.
Technology team
Keeps the booking, CRM and reporting platform reliable, secure and improving over time.
Compliance & standards
Helps keep the platform and its agents trading responsibly and within the rules.
Onboarding
Structured start for every new agent
Training
Academy support at your pace
Support
Help when you need it
Get to know how we support agents
The information pack explains onboarding, training and support in detail.